Quicken very slow, multiple uninstall/reinstall did not correct

System
System Member admin
This discussion was created from comments split from: Quicken has become very unstable..

Comments

  • M. R.  Moore
    M. R. Moore Member ✭✭

    I have deleted quicken, reinstalled several times, customer support, patches, and it still takes forever to load, update accounts, backup. It's been like this for months! Once in a while it will come up fairly quick and make me think it is going to work right. But it doesn't. I basically use it as a one stop checkbook for all my accounts and enter stuff manually, because of problems early on. I can only imagine what it would do if I had Quicken doing all the work.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @M. R. Moore,

    If you don’t mind, could you please provide a screenshot of the error message that you described receiving when attempting to update accounts during your support interaction? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

    As for the slowness during start-up, let’s try a few troubleshooting steps for this issue—these steps should resolve things for you, but if not, please come back and post more about your experience so we can investigate. 

    First, backup your Quicken file.

    Validate: 

    1. File
    2. Validate and Repair File...
    3. Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.

    If the issue persists, proceed to Super Validate. If the issue is resolved after performing validation, then please disregard the instructions to Super Validate.

    Super Validate:

    1. File
    2. Hold CTRL + Shift and click Validate and Repair File...
    3. Super Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.

    -Quicken Jasmine

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