OL-332 error - Cetera Advisor Networks LLC

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John McCurdy
John McCurdy Member ✭✭

Downloading worked yesterday for "cetera advisor networks llc", but is not working today (no changes to password). I am getting a 332-a. Is there a known issue?

Best Answer

  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭✭
    Answer ✓
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    I am not seeing anyone posting about download issues for Cetera with this error code. It could be that Cetera was doing some maintenance when you tried downloading earlier this morning or that there was a connection issue at that time that caused Cetera to not recognize your log in information.

    When I first get this error code I will usually try downloading again via Update Now (upper right Gear icon in the register).

    If that doesn't work, then I will usually try again later in the day or on the next business day.

    If that doesn't work, then I will usually try Reset Account (Online Services tab of Account Details).

    Usually, one of these steps will resolve the issue for me. If by Monday this error code is still happening then you might want to read this Support Article: https://www.quicken.com/support/message-when-using-online-services-ol-332-or-ol-330 .

    Quicken Classic Premier (US) Subscription: R55.26 on Windows 11

Answers

  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭✭
    Answer ✓
    Options

    I am not seeing anyone posting about download issues for Cetera with this error code. It could be that Cetera was doing some maintenance when you tried downloading earlier this morning or that there was a connection issue at that time that caused Cetera to not recognize your log in information.

    When I first get this error code I will usually try downloading again via Update Now (upper right Gear icon in the register).

    If that doesn't work, then I will usually try again later in the day or on the next business day.

    If that doesn't work, then I will usually try Reset Account (Online Services tab of Account Details).

    Usually, one of these steps will resolve the issue for me. If by Monday this error code is still happening then you might want to read this Support Article: https://www.quicken.com/support/message-when-using-online-services-ol-332-or-ol-330 .

    Quicken Classic Premier (US) Subscription: R55.26 on Windows 11

  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
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    seems still here -

    11998 11998 11998 Cetera Advisor Networks LLC
    http://www.ceteraadvisornetworks.com 800.879.8100
    http://www.ceteraadvisornetworks.com ACTIVE
    INVESTMENT,ACCOUNTINFO&DIRECT


    12001 12001 12001 Cetera Advisors LLC
    http://www.ceteraadvisors.com 800.929.3485
    http://www.ceteraadvisors.com ACTIVE
    INVESTMENT,ACCOUNTINFO&DIRECT


  • John McCurdy
    John McCurdy Member ✭✭
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    Thanks. This morning this was working for "cetera advisor networks llc".

  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭✭
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    Happy to hear it's working for you. Thanks for posting the update. Hopefully it will help others who encounter this error code.

    Quicken Classic Premier (US) Subscription: R55.26 on Windows 11

This discussion has been closed.