Crazy Quicken Support Call

cmorgan577
cmorgan577 Quicken Windows Subscription Member

Something has happened to the Quicken Support number. I called the Quicken Support phone number listed on the Quicken web page [Removed - Incorrect Support Phone Number] and have no clue who is answering the phone for them but first they make a bogus offer of a 100.00 gift card but want you to give them a CC number so you can pay $2.95 for shipping of the card. I refused and refused 4 itmes and I never got to a support person. The last person I talked to wanted my address, my age, etc. personal information and stated he could not offer technical support. This is totally unacceptable and Quicken is messing up badly. Give the support line a call and see what you get.

Comments

  • Rocket J Squirrel
    Rocket J Squirrel Quicken Windows Subscription SuperUser ✭✭✭✭✭

    You got the area code wrong. It's 650, not 605.

    Quicken user since version 2 for DOS, now using QWin Premier (US) on Win10 Pro.

  • volvogirl
    volvogirl Quicken Windows Other SuperUser ✭✭✭✭✭

    Think it might be 650-………

    I'm staying on Quicken 2013 Premier for Windows.

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭

    I would love to see the URL for that web page you found. To see if it is in fact from Quicken Inc and to see where the phone number is, in general Quicken Inc doesn't put its phone number on its web pages.

    Signature:
    This is my website: http://www.quicknperlwiz.com/
  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    edited October 2023

    Actually, I just found the About Us page does have it:

    https://www.quicken.com/about-us

    It is interesting that the scammers have taken out the 605 number so that if someone puts it in wrong, they get the scammer instead of Quicken Inc.

    EDIT: Would still like to see the URL used, it might be a totally fake website with just that one digit switched!

    Signature:
    This is my website: http://www.quicknperlwiz.com/
  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @cmorgan577,

    If you would like to report this incident, I would recommend sending an email to spoof@quicken.com. Please include any details you have available, including the incorrect phone number and the URL you got that incorrect phone number from, if possible.

    Thank you.

    Quicken Kristina

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