Chase credit card will only connect as a checking/savings account type

Question

I have three Chase credit cards. For some reason one of them got disconnected from online downloads and I had to reconnect it. When I went through the Chase login process to add the account back into Quicken it found all three credit cards, but the one that had been previously disconnected was now classified as a checking/savings account. Within the Quicken interface you can't choose credit card and I wasn't able to link it back to my existing Chase account that has the entire history in it. I completed the process to add the account back in as new but now it shows up in my account list as a checking account. What is causing this and can it be fixed? I've tried it multiple times and the same thing always happens. The other two Chase cards work just fine. Very frustrating.

jmmckenna1973 · Answer

Yeah, I already did that and the only option is to add it as a checking/savings account. I guess it doesn't really matter much as long as the transactions get downloaded. It just shows up in the wrong section in the account list. There are other posts on here from people with the same problem. Very odd.

Chris_QPW · Answer

Well, you can try running File → Validate and Repair → Validate File (select) → OK.

Another thing to try is just add it as a new account.  If it can be setup as a credit card account, then you can move any transactions that are missing in the old account to the new one by selecting them and then right clicking and select Move Transaction(s).  And then delete the old account.

jmmckenna1973 · Answer

Good idea. I setup a new test file and added the Chase accounts. They all came up as credit cards on the test file so it's not something on the Chase side. Maybe my Quicken file is corrupted or something?