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when loading a QFX file I recd the following error Quicken unable to complete request [OL-221-A]

pebble

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Quicken Anja

Thank you for following up!

This is a known issue with Chase that has been escalated internally, though we do not have an ETA on resolution. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

We apologize for any inconvenience in the meantime! Thank you.

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Quicken Anja

Hello @pebble,

First, could you please provide the name of the financial institution you downloaded the QFX file from?

Thank you!

pebble

chase southwest visa

I have loaded this file a hundred times, and just loaded a QFX file from Bank Of America.

I just re installed Quicken

thanks

Quicken Anja

Thank you for following up!

We apologize for any inconvenience in the meantime! Thank you.

splasher

https://community.quicken.com/discussion/comment/20393561#Comment_20393561

You need to contact Chase and complain since they are producing a .QFX file which does not have all the needed information in it for a successful download.

They are also supplying a 0 in the FITID field which is supposed to be a unique identifier for each transaction which would imply that they are all duplicates of each other.