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Elan/Fidelity Rewards Incorrect sign-in information error

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This discussion was created from comments split from:

Not able to connect to Elan Financial

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Wayne Daren

I'm still getting the error message that my sign in information is incorrect.

My sign in is correct as i can sign in directly on the Elan site and Fidelity site .

Quicken Jasmine

Hello @Wayne Daren,

If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

Thanks!