Quicken will not open or reinstall after subscription expired (edit)

Question

Using Quicken for windows 2020, Canadian, subscription expired.  Recently, when I try to open Quicken, I get error message that Quicken is not properly installed and must be reinstalled. I followed carefully—many times— all instructions for reinstalling and patching, but always get a message that my version of windows is not supported by Quicken.

This has to be wrong.  My Windows 11 Home is fully  up to date.

As of now, I have no access to my data and my software.  Can anyone help me?

seabird35 · Answer

Chris_QPW, thanks for quick reply.

When I try to install Quicken, I get this message.  I don't get to the point where I need to run the patch.

Chris_QPW · Answer

I take it that you are following these instructions, right?

https://www.quicken.com/support/reinstalling-and-patching-your-quicken-subscription-version-after-your-membership-has-1

EDIT: And when do you get that error message, on the installing of Quicken itself (not the patch)?