Wells Fargo bank connection issue

Question

I'm connected to Wells Fargo through Quicken, and have been for years.  No issues.  Lately, though, I get an update error message.  I walk through the menu of options (possible password issues etc) and I've even changed the password at the bank level, but I continue to get the error message.  However, when I check the bank accounts, each has downloaded just fine.  So the error message….seems to be in error, but I can't make it go away.  As noted above, functionality doesn't seem to be affected and changing passwords either in Quicken or at the bank level doesn't seem to matter, either.    It's mostly an annoyance but the program shouldn't be doing this.  Suggestions?

bear54 · Answer

"An error has occurred."  Followed by a screen that says "Connectivity problems."  I am then asked if I have recently closed this account (no), have you changed teh account name (no), Have you seen this problem before over the last several days (yes), and I've given two options, reset the account or no, and I've gone down the decision tree in both cases and the problem persists.

And as I observed, notwithstanding the error messages, the accounts update.  It's all very weird.

splasher · Answer

Without knowing the EXACT error you are receiving, specific advice is not possible.