Started having a problem downloading today (11/6/23). Tried deactivating and reactivating. Quicken could not connect with CIT Bank to reactive the accounts Seems like the same problem a month or two ago.
Are you referring to this Alert?RESOLVED 10/19/23 CIT Bank Online/CIT Bank N.A. New Login - CC-502/FDP-102
If the problem persists for more than 24 hours and if you haven't done so already, I'd say it's time to call Quicken Support on the phone during posted hours of operation and report this Online Banking issue. Let them do a screen share session with you to review the situation on your computer, to determine the nature of the problem and to figure out how to fix it.
I started to have the same issue this morning with Cit Bank.
I am experiencing the same issue here, starting on 11/6/23 and continuing today.
Same issue here, yesterday and again today.
Yep. Still a problem
I think, there's a new "fly in the ointment" at CIT.
Please read this new Alert and bookmark it, to receive updates. NEW! 11/6/23 CIT Bank Online - FDP-163; Invalid Wareki Year
CIT bank revised their website and since then, OSU stopped working and reactivating results in an error,.
Same old story with quicken, "We are aware of the issue but no eta of resolving it"
It worked fine a few weeks ago!!!
Anybody have any idea what changed????
CIT revised their web site. If you bookmarked the old login page, it doesn't work. You need to go to the main page and follow to the new login screen. This issue with Quicken seems related to that.
Thanks Mike, logging in on a web browser works fine. Just can’t on quicken. Hopefully it’s resolved soon.
I reestablished my connections in Quicken with CIT (BTW, the "NEW LOGIN"option when setting up accounts) and it seems to be working again.
started working again yesterday. Was able to do a new online connection.
Unfortunately, every OSU Quicken asks for a OTP from CIT bank. No other institution requires it. So it is not completely fixed.
Sometimes more than once! When I heard things were better yesterday, I re-connected Quicken to CIT and it asked me for a code four times during the account discovery process.
To be fair, Wells Fargo was pretty OTP-y at first, and it has calmed down, only asking me every 5 connections or so. Maybe CIT will too?
CIT still asking for two factor ID when downloading on 11/11
Quicken couldn't log in at all for a few days. The last couple of days it can log in but I am asked for the 2FA every time. That could be CiT (they've done that before) or Quicken, hard to say.
glad to know it just isnt me. Pain to always have to 2FA every OSU.
Has anyone placed a ticket with CIT about why a multi factor confirmation step is required with each download session that we are all experiencing? I know this happens when my browser updates but then I'm okay for awhile as it is recognized as a "trusted device". Somehow the handshake between Quicken & CIT doesn't seem to establish this "trusted device" session on repeat download/update activity.
It is very annoying and quite ridiculous that a multi factor confirmation step is required with each download session in Windows and mobile APP….UGH!!!!😡
I agree. Have you told CiT Bank about it?
I called CIT Bank and was told that their new system will always require confirmation unless enough people complain. So let's complain.
Yes, lets do complain. It does not require 2FA every time logging in "as a person" to their website. Only thru Quicken.
CIT is getting worse, if that's possible. Both yesterday & today no 2 FA, but the Express Web connection did not work at all. Check the account list and see when the last time the update occurred. Probably 11/18th.
I just tried and CiT worked fine (well, it still asked for 2FA, so not fine fine, but as it's been working for a week or two). I didn't have any transactions to download so don't know if that would have worked or not, but everything else indicates it worked.