After, Verfiying the Account on Quicken Servers, and Validate Repair File on my PC, we have the latest update version, So then We attempted to create a new TEST Quicken File, and, attempted to bring in several Credit card accounts. Note, my Bank, and primary PayPal account are still Updating and syncing. The problem is, even with the new Test File, only the BALANCE is downloaded, none of the history.
One thing I thought of, was about a month ago, which is how long this problem is occurring, I opened Quicken on my Cell phone, and that is about when my CCs quit updating.
PayPal credit card, tied to my Primary PayPal account has not been working for several months, So I have been recording them manually. Yet over the last month, the following cards I have had to update Manually also, even though I am connected, FYI
Chase CC, Discover CC, x2 Citi CC, MerrickBank CC, Amex CC, CapitalOne CC
Another attempt on any ONE of the above CC accounts, click on Update Now, then Reconcile, and the reconcile screen states, This account is not up to date, Download Transactions for this account, or Reconcile without downloading.
Lastly, Your support and I several of the CC's already signed in on the website, as we Reset the account and tried Deactivating, and signing in and out of Quicken Online Account. I waited while they did something to my account before I signed back in.
If it helps, my 2nd Quicken Support ticket is 10614237
I would love to be a Beta Tester too… as I have been using quicken since the mid 1990's.
Michael B>