Another User with a Broken "What If Tool" for a Loan's "Extra Monthly Payment"

BradW

Windows 10 Home, Quicken Deluxe for Windows, Version R53.16, Build 27.1.53.16.

Looks like this is a common issue, but not everyone is getting past it.

I am a new user (well, returning to Quicken after 20-some years). I linked online to my Loan Servicer. Quicken found the account (using Express Web Connect). I put in all of the missing background information (loan origination date, original amount, etc.). I linked it to a "Linked Asset Account" which is my house based on current comparables for the neighborhood (entered manually). All the loan numbers are matching up.

If I try to use the "What If Tool" to look at the impact of adding extra principal payment:

1. If I put in a "one time payment" of $10000, it brings my Payoff date in 7 months earlier.
2. If I "paid an extra $10000 in principal per payment (Monthly)", it brings my Payoff date in 7 months earlier.

The Payoff Date, the Total Interest, and the Interest Savings are reporting exactly the same numbers.

I tried to Validate the file as suggested in another thread, no difference.

I called Support yesterday, and the tech was going to look into it further and get back to me, but no luck yet.

BradW

I just got an update earlier this week, and now it's working. Don't know if anything really changed in the update or if I did something in the meantime, but it's now tracking as expected.