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Franklin Templeton download failure

AZCoder1959

Downloads stopped working on 12/3/2023, still happening 12/4/2023.

Error info:

Franklin Templeton Investments We were unable to connect. Message from Franklin Templeton Investments: General Error (2000) v Hide Detail Associated Accounts: Funds - Franklin
Channel: OFX
Days in error: 1
Error Code: 2000
Error last seen: 2023-12-04 14:40:51 +0000
Number of updates in error: 3
Server Message: General Error Session ID: 8653 Type: Direct Connect FI

Anyone else seeing this?

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Comments

Dennis@1

Same thing here. I've seen this before. It usually fixes itself in a couple of days. Probably server maintenance over the weekend.

AZCoder1959

https://community.quicken.com/discussion/comment/20401163#Comment_20401163

No doubt. My post will likely just be a historical artifact (if we're lucky!).

Quixote

I've been getting an OL-301 error message on Franklin and it still hasn't correct itself. Any suggestions…

AZCoder1959

https://community.quicken.com/discussion/comment/20403835#Comment_20403835

This morning I got a Franklin error while downloading. This time, when I retried, it worked again. Not sure if that will help you (but if not, it's like a system maintenance glitch and will resolve itself by Monday).

gyoshima

I am also receiving the OL-301 error message. Have noticed it since my UPDATE attempt this week.

When I attempt to sign-on, I receive a message that a Verification Code is being sent back to me which I need to input in order to complete my log-in. Could this be what is blocking the Quicken connection attempt?