Why can't I sell shares in a cash reserve account ?

Question

I have a cash reserve account that has shares in it.  I entered a transaction to sell shares and have the proceeds go to a mutual fund account.  The original account showed the balance decreased but the money does not show in the receiving mutual fund account

Where did the money go?

Thanks

Nancy

budi · Answer

It is an account that accepts credit for money generated by credit for miles earned by using a crdit card.  I enter the $ amount and indicate that it is $1 per share when money is added to the account.  I also am able to transfer money out of the account to my checking account at another institution  The balance shows as shares.

In this transaction, I entered a sell, at $1 per share and indicated another mutual fund as the account where the cash was to be creditied.  It showed that the shares/cash was removed from the account but it doesn't show up in the receiving account

NotACPA · Answer

Please explain what a "cash reserve account" is.

What is the exact Q transaction that you used for the sale?  If you could post a graphic it would be helpful.