Kohl's no longer updates but the previous (and wrong) online balance remains

Question

I know Kohl's isn't cooperating for downloading/updating transactions online. I get it. So, how do I get rid of the online balance that has been the same for months now and is completely wrong?

UKR · Answer

Have you tried deactivating the account and leaving it offline?

NotACPA · Answer

I'm not aware of any way to correct the Online Balance in an account when the FI isn't sending the correct info.