Line of Credit account shows transaction flag for uncleared transactions, but there are NO uncleared

Phil Burton

… transactions. When I tried Online Services, Reset account, I got an error message telling me that there are uncleared transactions.

But there are NO uncleared transactions. I tried various filters such as Uncleared, but the only filter that displays any transactions is the All Transactions setting. I also inspected the account top to bottom. There aren't that many transactions total because I have rarely had an checking account overdraft problem which would trigger an automatic Line of Credit transfer into Checking.

I have done the Validate Account process. I am now on B63.19 but this problem first occurred with a non-beta release.

I tried doing a support chat with Quicken, but got an odd error message and could not start a chat.

I have four other accounts with my bank for which I download transactions, and the transaction flag works properly for all of them.

I'm entirely open to "creative solutions," even with a hex editor.

Tom Young

Any chance it's associated with "automatic entry?"

https://www.quicken.com/support/quicken-says-there-are-transactions-accept-i-do-not-see-any

Phil Burton

No. I have never done automatic entry.

Sorry for the late reply

Phil Burton

Anyone else?

Tom Young

Have you tried turning that Account back into a manual Account to see if that changes anything?

Phil Burton

@Tom Young

That account does not have automatic updates set up (because that option does not work for Citibank.)

I was not able to change any config settings.