Discover Card Account Center FDP-102 (QMac)

System

This discussion was created from comments split from:

Discover not downloading (QMac)

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jennajon

SAME ISSUE WITH DISCOVER AS OF 12/21.

Here is error message given when attempting to connect and download:

Connection to Discover Card Account Center. is unavailable right now. Please try again later. If this error persists for more than 24 hours, please contact Quicken care. (FDP-102)

Well its been 48 hours. Consider this a contact to Quicken Care.

Mac Version 7.4.2 (Build 704.51578.100)

MAC OS Ventura 13.6.3

😑

Quicken Kristina

Hello @jennajon,

The Community is a forum where users help each other and there are a handful of moderators, like myself, who can do some troubleshooting with you. Posts on the Community are not the same as contacting Quicken Support.

That said, have you tried switching to the Discover Card connection option (assuming the account(s) is a credit card account)? If you haven't, then I recommend you give that a try. To do that, first backup your Quicken file. Then, deactivate the affected account(s). Once all affected accounts are deactivated, reconnect by going to Accounts>Add Account, searching for Discover Card, following the prompts, and carefully re-linking the account(s).

I hope this helps!

jennajon

Here is the error message coding encountered.

Error Status: error

     Agg Status: FI_TIMEOUT

     Error Code: FDP-102

       WCC Code: CC-502

         Detail: Retry. Wrong page encountered.

           Days: 1

        Snoozed: 0

        created: 2023-12-24 04:44:04 +0000

       modified: 2023-12-24 05:11:02 +0000

       lastSeen: 2023-12-24 05:11:02 +0000

          Count: 7

          fiBID: 9625

         fiName: Discover Card Account Center

Quicken Kristina

Thank you for your reply,

Please try following the directions in my earlier post.

https://community.quicken.com/discussion/comment/20405340#Comment_20405340

Thank you!

jennajon

Neither of the DISCOVER download options, DISCOVER CARD or DISCOVER CARD ACCOUNT CENTER worked. However, DISCOVER BANK did solve the issue.

Since the card I have IS a DISCOVER card, I would strongly suggest that you have anyone who is encountering this issue to try the DISCOVER BANK option also.

Thank you for your assistance.

Quicken Kristina

Thank you for the follow up,

I'm glad to hear you were able to get it working, and thank you for sharing the solution that worked for you!

If you need further assistance, please feel free to reach out.