I had several accounts (Intuit was being used to download the accounts) that never downloaded anything, even though there were transactions. I deactivated online downloads, then set up downloads again, and it worked for the first couple of financial institutions. However, when I tried the next institution, when the ‘Activate One Step Update’ screen appeared indicating that I needed to sign into the account (using a browser) and I clicked the ‘Sign In’ button, there was a ‘brief’ window popped up saying that the Sign In is being attempted, then immediately a new window said that the ‘Sign into <bank name> failed. Try again’. Unlike the earlier successful attempts, no browser window was opened.
When I click the ‘Back’ button, it returns me to the info screen saying that Quicken Classic uses Intuit (which is normal), so I clicked on the ‘Continue’ button to try it again, and all of the setup windows disappear.
I can re-attempt to setup the appropriate account, but the symptoms above happen the same way.
This has failed on multiple financial institutions, but my spouse is using those same institutions and things are working fine.
I have tried rebooting, changing default browsers, clearing browser cache, but nothing seems to work.
Does anyone have any advice on what to do? Thanks.
