Investment Accounts NOT showing any transactions!

Question

Hi all, My investment accounts on Quicken for Mac (latest version) are NOT updating and have not been showing transactions since August/September!

I moved from Windows to Mac late summer and since then I see price changes, but NO purchase and sales. I tried reconnecting and according to the website transfer all is right. But no changes to the accounts. Any ideas? What have I missed?,maybe a setting I got wrong when moving from Windows to Mac??

Eli Sherer · Answer

@Chris_QPW Thanks for your effort#.  Monitoring the other posts… glad I was able to report to both Quicken and Merrill and have no one tell me it was already known…

Chris_QPW · Answer

https://community.quicken.com/discussion/comment/20407633#Comment_20407633

Looking at this entry in the Quicken Mac fidir.txt file:

08969	08969	08969	Merrill Edge	https://www.merrilledge.com/	1.877.653.4732	https://www.merrilledge.com/	ACTIVE	 	 	 	ACCOUNTINFO,INVESTMENT&EXP-WEB-CONNECT	NOT_QBP	NA

It indicates Express Web Connect (which is really Quicken Connect in Quicken Mac), and no Direct Connect, so it seems that the assumption that they don't provide transactions is true.

Note the Merrill Lynch does:

05550	05550	05550	Merrill Lynch Investments	https://www.ml.com/	1-800-637-7455	https://www.ml.com/	ACTIVE	INVESTMENT,ACCOUNTINFO&DIRECT	INVESTMENT&WEB-CONNECT

But also, from a Windows thread it seems that it isn't working at least for some people:

https://community.quicken.com/discussion/7944868/merrill-lynch-error-ol-294-a

Mac thread with the same problem:

https://community.quicken.com/discussion/7944892/merrill-lynch-connection-issue

Eli Sherer · Answer

Sorry all… The primary concern is about Merrill Edge or Merrill Lynch… which I've heard may be a part of the issue.

Rumor is that Merrill Edge does not offer Direct Connect and Detailed positions. (Quicken guy told me that this might be the issue).