R53.32 - Vanguard not updating

System
System Member admin
edited January 28 in Errors and Troubleshooting (Windows)

This discussion was created from comments split from:

https://community.quicken.com/discussion/7944211/vanguard-accounts-stopped-download

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Comments

  • DOUGLAS SPAID
    DOUGLAS SPAID Member ✭✭

    Jasmine

    I'm having the exact same problem. Vanguard accounts will not update since installing release R53.32 on 12/21/23. I'm using Windows 10 on one computer and windows 11 on another computer. I validated the file using both procedures, restarted after 5 seconds and tried to update on both computers. I also have a 3rd computer that I did not update to release R53.32. That computer updated all my Vanguard accounts. Last attempt to update was today. I need some help

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @DOUGLAS SPAID,

    Thank you for joining this thread.

    Are you receiving any error codes or messages? What is your connection method with Vanguard? You can see the connection method by navigating Tools > Account List. Is this occurring with all Vanguard accounts or only specific ones?

    Thanks!

    -Quicken Jasmine

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