Vanguard Accounts Stopped Download

gbr1000
gbr1000 Quicken Windows Subscription Member ✭✭
edited January 24 in Download, Add/Update Accounts (Windows)

Right after the update, all my Vanguard Accounts stopped downloading. What can be done?

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Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @gbr1000,

    Are you receiving any error codes or messages? What is your connection method with Vanguard? You can see the connection method by navigating to Tools > Account List. To clarify, this issue began after updating to R53.32?

    Thanks!

    -Quicken Jasmine

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  • gbr1000
    gbr1000 Quicken Windows Subscription Member ✭✭

    After a few hours, Vanguard accounts are now starting to update properly. Most likely the problem was on Vanguard's end.

    Thanks for the response.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @gbr1000,

    Thank you for coming back to update us.

    I am happy to hear that the issue was resolved. Did you take any troubleshooting steps?

    -Quicken Jasmine

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  • gbr1000
    gbr1000 Quicken Windows Subscription Member ✭✭

    I tried a few times to reset the account but that did not work. I waited a few hours and tried again, and everything worked fine. I am sure the issues were at Vanguard end.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @gbr1000,

    I am happy to hear that the issue has been resolved.

    Please do not hesitate to reach out with any further questions or concerns!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

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