CC 501 error when trying to add Pentagon Federal Credit Union accounts.
Existing accounts are finally updating but can't add new ones that I tried to reset when this first happened like 2 months ago.
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Exactly why I canceled the automatic annual subscription cost for Quicken. After many, many years, it's become obsolete.
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Hello @Disgruntled_too,
This error is usually caused on the bank’s end and means that the Quicken server is being blocked from connecting to the account. Typically these errors self-resolve within 24 hours. If you haven't already, we recommend reviewing this support article for more information.
As stated in the article, if the error persists for more than 24 hours, then you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files, and will likely need to file an escalation if they see fit.
Please, click here to review Quicken Support's hours of operation.
-Quicken Anja
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It's been like this since November. Much, much more than 24 hours.
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