Quicken tells me service is unavailable when I try to update. What gives

tjones2033
tjones2033 Quicken Windows Subscription Member ✭✭
edited February 13 in Installing and Updating (Windows)

I've set up my new Windows computer with Windows 11. I''ve copied my data file and restored it on the new computer. My current release is 43.26. I have two files and I'm trying to verify which is the correct one. But Qicken won't let me update one of the files. It just says the service is unavailable; wait ten minutes and try again. Is there a problem with the file?

Comments

  • Rocket J Squirrel
    Rocket J Squirrel Quicken Windows Subscription SuperUser ✭✭✭✭✭

    You have to sign out and back in. Waiting 10 minutes won't help.

    https://community.quicken.com/discussion/comment/20169834#Comment_20169834

    Quicken user since version 2 for DOS, now using QWin Premier (US) on Win10 Pro.

  • tjones2033
    tjones2033 Quicken Windows Subscription Member ✭✭

    I was able To close Quicken, then restart it and log in, but the problem persisted when I tried to update.

  • tjones2033
    tjones2033 Quicken Windows Subscription Member ✭✭
    edited January 12

    Not solved!

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @tjones2033,

    Since you currently still running version R43.26, first we advise that you please update your software to the lastest version (R53.32) by navigating to Help > Check for updates.

    After that, please follow the instructions found in this Community FAQ in order to resolve the error.

    Hope this helps!

    -Quicken Anja
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