Invalid Date range error when downloading from Fidelity Investments

elubat

Hello

Over the last few days, when I try to update my Fidelity investments accounts, I receive an error saying that "your financial institution rejected this transaction because of an invalid date range (OL-327-B)". I actually have 2 separate Fidelity accounts, with separate username/password, and the other is updating fine.

Any ideas how to fix this?

Thank you

Ed

Quicken Jasmine

Hello @elubat,

If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

Thanks!

elubat

Thanks. Here you go:

Quicken Jasmine

Hello @elubat,

Due to the nature of this issue, we recommend that you contact Quicken Support directly for further assistance. 

The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

I apologize that we could not be of more assistance.