why is quicken windows subtracting not adding when I got a raise in my SS & VA benefit

Diehl_40

all my benefits were adding to my balance until I got the raise in January. I am using Quicken Classic windows.I tried to delete the paper clip and the word payment in the payment collum but it keeps coming back

Boatnmaniac

These are payments you receive and are being deposited to your checking account? "Payment" in Quicken refers to a bill you pay. They should be, instead, income deposits.

How are these deposits being entered into Quicken? Manually each month? Or downloaded from your bank? Or are you using Reminders for them?

Diehl_40

Thank you for your reply. The whole problem was that I had to change all my acct. numbers do to a scam. The balance from my old account was added to my new acct. Then is was deducted from the new acct. since it was in red I took a chance and deleted it and it fixed every thing.I wasn't sure what would happen but cross my fingers and deleted that entry. Thank you again for answering my question

Boatnmaniac

I'm glad to hear you got it all figured out and corrected. Thanks for letting me know.