ONGOING! 2/5/24 Guideline - "Quicken couldn't find any accounts to add"

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Quicken Kristina
Quicken Kristina Moderator mod
edited February 5 in Alerts, Online Banking & Known Product Issues

At this time we have identified that users are receiving a "Quicken couldn't find any accounts to add" message when attempting to connect to Guideline in Quicken for Mac.

This has been escalated internally, though we do not have an ETA at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

Thank you!

(Ticket #10761340/CTP-8491)

Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Moderator mod
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    UPDATE 1/29/24

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Moderator mod
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    ONGOING 2/5/24 

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    Quicken Kristina

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