What is going on with Quicken Subscription product transaction download?
the product has completely gone downhill to ZERO
Every week one of my banks for financial institutions errors on the download
the product has gone from 100% reliable to ZERO and it takes hours to remedy and usually requires a lengthy hold for Quicken support to fix
Who can tell me why this is happening
Best Answer
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How did you determine that it's a Q issue … and not an issue with your bank(s)?
Q user since February, 1990. DOS Version 4
Now running Quicken Windows Subscription, Business & Personal
Retired "Certified Information Systems Auditor" & Bank Audit VP0
Answers
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How did you determine that it's a Q issue … and not an issue with your bank(s)?
Q user since February, 1990. DOS Version 4
Now running Quicken Windows Subscription, Business & Personal
Retired "Certified Information Systems Auditor" & Bank Audit VP0 -
Last week they deinstalled my latest version and re-installed manually to solve my Citi credit card issues, I'm continually having issues with Bank of America its almost every other week I need to re-authorize
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Ive been using quicken for 20 + years. All my issues started once we were forced to use subscription
to make matters worse the wait time for support is outrageous
I'm not new to computers I've spent my 40 year career installing computer software
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I've never had issues with the subscription or previous versions (25+ year user). Seeing as "they" (assuming this is a reference to Quicken Support) installed a fresh version of Quicken, the problem is not in the Quicken program and I would start to suspect the data file(s) or the Windows environment.
I would create a new data file and enter some accounts and see if you can duplicate the results. If not, then your data file(s) are suspect. If you still experience issues, I would start with some Windows troubleshooting.
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