Think Twice before buying - can't cancel via online website (edit)

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p.keijer
p.keijer Member ✭
edited March 2 in All Things Canadian (Mac)

be aware that you can not cancel your subscription like Quicken claims on the website. You have to call support so they can do this.

Sent a mail to Quicken with this complaint but never got an answer!

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  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    edited January 30
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    SO, if Support can cancel it at your request … what's the issue???

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Jon
    Jon SuperUser, Mac Beta Beta
    edited January 30
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    Normally I'd say if you can start a subscription via the web you should be able to stop it via the web. However, if you want to cancel & get a refund I don't think it's asking too much to call/chat.

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