Transactions entered in my investment account are not showing in my linked banking account?

Lilly

Can someone please help me, some investments transaction inputted manually is not showing up in my linked bank account. including buy, sell, misc. expense, interest, div. Inputting in the same way and some shows up and some don't.

I haven't made any entry into quicken since Sept 2023 and just started to make inputs today and found this issue.

I am using Windows 10 Home and Quicken Classic Business and Personal version R54.16 Build 27.1.54.16

thank you

Jim_Harman

One thing that can prevent investing transactions from affecting your cash balance is Placeholders in the account at a later date than the trnasaction you are trying to enter.

To make Placeholders visible, go to Edit > Preferences > Investing and make sure the Show hidden transactions box is checked. 

Placeholders will have a gray background in the account’s transaction list (register) even if they are not selected, and will have “Entry” in the Action column.

Placeholders compensate for missing or incorrect investing transactions by forcing Quicken’s share balance for a security to match a specified value on the date of the Placeholder. This is usually the share count downloaded from your financial institution (FI).

Placeholders also prevent new transactions like Div, Bought and Sold prior to the security’s Placeholder date from affecting the account’s cash balance. It does this by creating a linked Cash Balance Adjustment just before the affected transaction. Deleting one of these will delete them both. This shows up as N/A in the Cash Amt column of the transaction list. To allow the cash balance to change when entering missing transactions that affect the cash balance, you must first delete all the Placeholders for this security that have later dates than the transaction you are entering.