Cannot reconcile on Mac

Bwanapayne
Bwanapayne Quicken Windows Subscription Member

After the last update Version 7.5.2 (Build 705.51955.100) I cannot reconcile one of my accounts (the main one) I do not do online reconciliation I do it manually, but all I see when I click reconcile is no transactions at all to check off.

Comments

  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta

    When you click Reconcile for this account, what exactly do you see? Do you get the "How would you like to reconcile your balance?" screen:

    If not, and you are on an actual reconciliation screen like this:

    If so, click the "Back" button shown to return to the former screen. Then make sure you are using "Use statement balance" and that you have the correct ending date entered.

    If all is in order, and you're seeing no transactions, it's likely that you have already created a reconciliation for the ending date. Go to Accounts > Reconciliation History and see if there is an existing reconciliation for this ending date.

    Quicken Mac Subscription • Quicken user since 1993
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