Bank of Cave City, AR - CC-501 still not fixed yet

Question

cannot connect to Bank of Cave City, AR since last year. error cc 501

Ps56k2 · Answer

here is config -

33789	33789	33789	Bank of Cave City Cave City, AR

https://www.bankofcavecity.com/	N/A

https://my.bankofcavecity.com/login	ACTIVE

BANKING,ACCOUNTINFO&EXP-WEB-CONNECT

if you look at your Quicken … Tools —> Account List —>  Download —- what exactly does it show -

Boatnmaniac · Answer

A couple of things that can sometimes fix CC-501 errors that are not mentioned in this Support Article:

* Account Register > upper right Gear icon > Update Now.
* If that doesn't work:  Account Register > upper right Gear icon > Edit Account Details > Online Services tab > Reset Account.

If neither of these work, then it is probably a good idea to contact Quicken Support via phone or chat (contact Quicken Support) as the Support Article suggests.

NotACPA · Answer

Have you seen, and followed the directions here?

https://www.quicken.com/support/error-when-using-online-services-cc-501

What have you previously done about this?