North Easton Savings Bank error in connection

cthomas
cthomas Quicken Windows Subscription Member ✭✭
edited March 5 in Errors and Troubleshooting (Windows)

One month ago, I was able to connect to North Easton Savings Bank, and my mortgage and HELOC balance updated. I tried today only to get an error with a message that it cannot connect. The URL and login did not change. thinking a glitch, I deactivated connection and tried to reconnect, which generally fixes most connections issue. This time, the ability to even try to connect disappeared - that connection tab does not even show up. Account details now only has two tabs: General and Display Options. Why is there no longer a Connections tab?

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @cthomas,

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

    Thanks!

    -Quicken Jasmine

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