Duplicate transaction only found in search

Greenshades
Greenshades Quicken Windows Subscription Member

I have a problem with the cash balance in an investment account. Today I figured out that search returns two transactions for the same debit. However, only one of them actually shows up in the register. When I try to edit the other one from search it goes to the next transaction after that date.

How can I get rid of this phantom extra transaction? Balance is correct in account register; but not in Investing screen; nor in left accounts bar. So I can't simply delete the one I can see. Then things are off. I need to delete the one I CANNOT see.

Answers

  • splasher
    splasher Quicken Windows Subscription SuperUser ✭✭✭✭✭

    What happens if you delete the one you can see, does the invisible one stay or go?

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

  • Greenshades
    Greenshades Quicken Windows Subscription Member

    The invisible one stays, and if I try to edit it takes me to the next entry in the ledger.

  • splasher
    splasher Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Have you tried doing a Validate (File menu)?

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

  • Greenshades
    Greenshades Quicken Windows Subscription Member

    Just tried Validate. Got a whole bunch of output - mostly to do with closed accounts. I don't see anything related to this particular transaction, and both (real and phantom) are still there after the validation.

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