TD Canada trust

JS123
JS123 Quicken Windows Subscription Member
edited March 16 in Errors and Troubleshooting (Windows)

looking for an update on when known issue w TD Canada trust will be resolved (Ticket #10628335/CTP-8271). There’s been no update for six weeks on this case

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @JS123,

    All available updates and information regarding the issue described in the Alert will be posted within the Alert. As stated in the last update of the Alert, "this Alert will be updated once more information, updates, etc become available". As of now, there is no new information or updates available beyond what has already been posted in the Alert.

    Thank you!

    -Quicken Jasmine

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  • JS123
    JS123 Quicken Windows Subscription Member

    thanks jasmine, however it’s been two months with no update. When can we expect further information or an expected time to resolution?

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @JS123,

    As Jasmine stated previously, we, unfortunately, do not have new information or updates available beyond what has already been posted in the Alert, nor do we have an ETA on when more info or a resolution will become available. Quicken's product development and escalation teams do not provide an estimate of when fixes will be completed and released.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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