Kentucky Commonwealth Credit Union, no download

rdclawn

I have not been able to download transactions since the end of November 2023. I get a 501 error every time. The institution has stated there is no known problem.

Quicken Anja

Hello @rdclawn,

This error is usually caused on the bank’s end and means that the Quicken server is being blocked from connecting to the account. Typically these errors self-resolve within 24 hours. If you haven't already, we recommend reviewing this support article for more information.

As stated in the article, if the error persists for more than 24 hours, then you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files, and will likely need to file an escalation if they see fit.

Please, click here to review Quicken Support's hours of operation.