Quicken Crashes latest build (cannot see version due to Quicken will not load).


Running XPS 8950, I9, 64GB RAM on Samsung 990 Pro. Cannot send crash report, due to Quicken will not even load. I see the standard solution "report your computer", this is not a fix but a workaround from every software developer there is. Quicken also hangs and crashes when trying to verify its copy/certification with your servers. Further, why must Quicken look for certification when it should be set in the program when it expires and thus preventing crashes/hangs trying to get to your servers. Crashes are recurring more frequently after each update, already did a fresh install last month with no changes. Bottom line, I pay for a service and I'm not getting the service.


  • splasher
    splasher SuperUser ✭✭✭✭✭

    The Details tab of the Properties of the QW.EXE file will show which release you have installed.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @micah.albitz,

    Have you tried uninstalling/reinstalling Quicken and removing the "Quicken" folder from Program Files (x86)? Please refer to the following support articles for instructions on uninstalling here and reinstalling here.

    However, after you have uninstalled and before you proceed with reinstalling, please open your Windows File Explorer and navigate to This PC > C: Drive > Program Files (x86) and delete the folder titled "Quicken" (doing so does not affect your data files). After you have deleted this folder, go ahead and try reinstalling.

    Let us know how it goes!

    -Quicken Anja
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