Can't import QFX file downloaded from my bank - Allsouth FCU (edit)

moorrf
moorrf Quicken Windows Subscription Member

My bank recently changed their website and mobile banking and I can no longer direct connect to get my transactions. They are telling me to use the QFX file download, which I have tried but Quicken will not import it stating "Quicken is currently unable to verify the financial institution information for this download."

Best Answers

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    Answer ✓

    Well, someone thought they could just create a QFX file and throw in any number for the INTU.BID/FID. 01234 isn't a valid number and that is why you are getting that error message.

    When looking at their actual entry:

    From this file: https://ofx-prod-filist.intuit.com/qw2800/data/fidir.txt

    It has DIRECT (Direct Connect), but not WEB-CONNECT (QFX file).

    The financial institution has to get with Intuit (Intuit is Quicken Inc's aggregator that maintains this) and get the support added.

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  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    edited February 24 Answer ✓

    You can't directly edit the file that Quicken uses for this comparison (for what the financial institution supports) and get Quicken to use it.

    Maybe you can escalate the problem to someone at the financial institution that actually can understand.

    In the meantime, you might want to see if my program ImportQIF can help, it is free:

    https://www.quicknperlwiz.com/

    Be sure to read the documentation on QFX usage so that you don't miss out on some of the functionality you need.

    Contact me on my website for more details.

    Signature:
    This is my website: http://www.quicknperlwiz.com/

Answers

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭

    What financial institution?

    And if you can edit the QFX file in a text editor and see what the <INTU.BID> number is that would help.

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  • moorrf
    moorrf Quicken Windows Subscription Member

    Allsouth Federal Credit Union is the institution. I opened the file and do not see a text string with <INTU.BID>. Maybe that is the issue?

  • moorrf
    moorrf Quicken Windows Subscription Member

    My apologies I was looking at the wrong file. This is what I see in reference to INTU.BID.

    ><INTU.BID>01234</INTU.BID></SONRS></

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    Answer ✓

    Well, someone thought they could just create a QFX file and throw in any number for the INTU.BID/FID. 01234 isn't a valid number and that is why you are getting that error message.

    When looking at their actual entry:

    From this file: https://ofx-prod-filist.intuit.com/qw2800/data/fidir.txt

    It has DIRECT (Direct Connect), but not WEB-CONNECT (QFX file).

    The financial institution has to get with Intuit (Intuit is Quicken Inc's aggregator that maintains this) and get the support added.

    Signature:
    This is my website: http://www.quicknperlwiz.com/
  • moorrf
    moorrf Quicken Windows Subscription Member

    Correct, I was using Direct Connect before they screwed everything up by changing their Website and mobile banking this month. Is it possible to update the FID with the information you have there and import it? I complained to the bank about what they did and their response was "just used the Quicken download and import it".

    Thanks for the information.

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    edited February 24 Answer ✓

    You can't directly edit the file that Quicken uses for this comparison (for what the financial institution supports) and get Quicken to use it.

    Maybe you can escalate the problem to someone at the financial institution that actually can understand.

    In the meantime, you might want to see if my program ImportQIF can help, it is free:

    https://www.quicknperlwiz.com/

    Be sure to read the documentation on QFX usage so that you don't miss out on some of the functionality you need.

    Contact me on my website for more details.

    Signature:
    This is my website: http://www.quicknperlwiz.com/
  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭

    here is the current entry - but as mentioned - they have NOT updated their entry to reflect downloading via WEB-CONNECT

    18583 18583 18583 AllSouth Federal Credit Union
    https://www.allsouth.org/ 1-800-845-0993
    https://secure.allsouth.org/allsouthonlinebanking/uux.aspx#/login ACTIVE
    BANKING,ACCOUNTINFO,PAYMENT&DIRECT

  • moorrf
    moorrf Quicken Windows Subscription Member

    Thanks for your guidance

This discussion has been closed.