Subscription Cancellation

GC60
GC60 Quicken Windows Subscription Member
edited March 30 in Before you Buy

I'be been trying unsuccessfully to cancel my subscription through my account's login but the screen goes blank everytime I push the cancel button.

There is no email on the Quicken website to send a cancellation notice.

Can anybody tell me how to proceed with the cancellation?

Answers

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭

    call official Quicken support listed here in forum

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭

    You can also try allowing popups for your browser….in the browser settings and in any other browser extentions/add-ons you might have (in particular, for VPN, add blockers, anti-malware, etc.). Then try canceling the subscription on the Quicken.com website, again.

    Quicken Classic Premier (US) Subscription: R60.15 on Windows 11 Home

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭

    are you and @GC77 - the same user - just unique User ID syntax -

  • GC60
    GC60 Quicken Windows Subscription Member

    No. I'm not.

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭

    If disabling popups or whitelisting Quicken.com did not you to open the subscription cancellation form and if you still haven't been able to submit that request, then calling or chatting with Support is what you need to do. Here is the link to the Support webpage for calling or chatting: https://www.quicken.com/support#contact-support .

    Quicken Classic Premier (US) Subscription: R60.15 on Windows 11 Home

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