Subscription Cancellation

GC60

I'be been trying unsuccessfully to cancel my subscription through my account's login but the screen goes blank everytime I push the cancel button.

There is no email on the Quicken website to send a cancellation notice.

Can anybody tell me how to proceed with the cancellation?

Ps56k2

call official Quicken support listed here in forum

Boatnmaniac

You can also try allowing popups for your browser….in the browser settings and in any other browser extentions/add-ons you might have (in particular, for VPN, add blockers, anti-malware, etc.). Then try canceling the subscription on the Quicken.com website, again.

Ps56k2

are you and @GC77 - the same user - just unique User ID syntax -

GC60

No. I'm not.

Boatnmaniac

If disabling popups or whitelisting Quicken.com did not you to open the subscription cancellation form and if you still haven't been able to submit that request, then calling or chatting with Support is what you need to do. Here is the link to the Support webpage for calling or chatting: https://www.quicken.com/support#contact-support .