Subscription Cancellation

GC60
GC60 Member
edited March 30 in Before you Buy

I'be been trying unsuccessfully to cancel my subscription through my account's login but the screen goes blank everytime I push the cancel button.

There is no email on the Quicken website to send a cancellation notice.

Can anybody tell me how to proceed with the cancellation?

Answers

  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭

    call official Quicken support listed here in forum

    QWin - R54.16 - Win10

  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭✭

    You can also try allowing popups for your browser….in the browser settings and in any other browser extentions/add-ons you might have (in particular, for VPN, add blockers, anti-malware, etc.). Then try canceling the subscription on the Quicken.com website, again.

    (Quicken Classic Premier Subscription: R55.15 on Windows 11)

  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭

    are you and @GC77 - the same user - just unique User ID syntax -

    QWin - R54.16 - Win10

  • GC60
    GC60 Member

    No. I'm not.

  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭✭

    If disabling popups or whitelisting Quicken.com did not you to open the subscription cancellation form and if you still haven't been able to submit that request, then calling or chatting with Support is what you need to do. Here is the link to the Support webpage for calling or chatting: https://www.quicken.com/support#contact-support .

    (Quicken Classic Premier Subscription: R55.15 on Windows 11)

This discussion has been closed.