Accidently Hit Upgrade on 2017

Mom22cats

I accidently hit the upgrade button on Windows 2017, and when I open the application, a blank white screen comes up asking for my ID and password, and I have to X it several times before my numbers appear.

At the top, a bell shows that an update is pending. Here are my questions:

1. Since I want to keep 2017 on my desktop, how do I stop this pending upgrade? I do not want Quicken on the web.
2. If I input my ID and password, will I still have access to my data on my desktop?

Thanks so much for your help.

Janet White

NotACPA

What Quicken product are you running? Quicken 2017 shouldn't be having any updates since it's LONG out of support.

Mom22cats

I am use the Windows desktop version of Quicken.

Chris_QPW

https://community.quicken.com/discussion/comment/20423677#Comment_20423677

Not true. Long out of support versions of Quicken still "phone home" periodically, and they will put up messages suggesting to upgrade.

@Mom22cats I hate to say it, but unless you may now be forced to upgrade. Quicken Inc doesn't tell the users how its registration system works, but I have found that once you trigger it you usually can't "un-trigger it". And some time ago Quicken Inc changed the login for the Quicken Id on the server in a way that broken for older versions of Quicken, so you can no longer log in with your Quicken Id tied to Quicken 2014 thru 2017 to register again. Maybe if you have a backup of your "C:\ProgramData\Quicken\config\QUICKEN.INI" before this happened, then restoring that might bypass this.

Additional information can be found here: https://www.quicknperlwiz.com/quicken-2017-patches.html

Chris_QPW

@Mom22cats I should also point out something. You said:

 I do not want Quicken on the web.

Quicken Classic Subscription is "how you pay", it hasn't changed the fact that it is a Desktop application with "online services". And most of the services are optional. But if you don't keep the subscription active then there will be an ad that takes up about 20% of the Window, and for the Starter edition it will go read-only (Deluxe and above you can still manually enter transactions).

Mom22cats

What would happen if I were to delete the 2017 program and install a different version, say, from 2016 and then import my data into it?

Chris_QPW

The problem exists for all versions from Quicken 2014 to 2017, because they require a Quicken Id to register.

Quicken 2013 is the last version that is completely offline (no Quicken Id), but it can't read your Quicken 2017 data file. Quicken Inc unlike Intuit started making the Quicken data file backwards compatible starting with Quicken 2016.

One possibility is to pay for Quicken Subscription and then use this procedure to try to go back to Quicken 2013. It isn't easy, but it should be possible. And note you can get a free copy of Quicken 2013 Deluxe from the URL I have listed below. And if successful, use the 30-day trial period to return Quicken Subscription.

https://www.quicknperlwiz.com/changetransfers.html

https://assistant.quicken.com/patch/ASDES5672FR13/Old_Products/QWIN/QW2013DLX.exe

Mom22cats

I think what I will do is simply live with the fact that I have to click out the blank page that comes up. I can still access my data and that's all I care about. Thanks for your input.

Chris_QPW

That's interesting, that you can bypass it, in all the cases I have heard of you can't. So, I guess you are lucky in that sense.

Mom22cats

What if I were to get another copy of 2017 and transfer the data into that application?

Chris_QPW

Won't help, might make it worse.

EDIT: Do you mean, installing Quicken 2017 on another machine?

If that is what you meant, then I don't know what would happen on that machine, but in general you need to log into the Quicken Id to register, and you can't do that. Unless you can bypass it by using the Quicken.ini file.

I certainly wouldn't muck with a working system.

Mom22cats

Okay, thanks.