Citi Double Cash Card

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GWIII
GWIII Member ✭✭
edited 7:39AM in Registers & Transactions (Windows)

When I have a credit balance on Citi Double Cash, the Auto Reconcile function double the credit balance and cannot auto reconcile the account. This persists until the balance swings to a Debit balance and then everything works properly. Any thoughts?

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  • splasher
    splasher SuperUser ✭✭✭✭✭
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    Sounds like Citi is not providing the correct Online Balance.

    I was recently in the same position with CapOne, but I do Web Connect .QFX downloads and reconcile to the Paper Statement, but entering a negative balance (since being in debt is a positive thing to the CC company) and my reconciles worked as expected.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

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