Citi Double Cash Card

GWIII
GWIII Quicken Windows Subscription Member ✭✭
edited May 2024 in Registers & Transactions (Windows)

When I have a credit balance on Citi Double Cash, the Auto Reconcile function double the credit balance and cannot auto reconcile the account. This persists until the balance swings to a Debit balance and then everything works properly. Any thoughts?

Answers

  • splasher
    splasher Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Sounds like Citi is not providing the correct Online Balance.

    I was recently in the same position with CapOne, but I do Web Connect .QFX downloads and reconcile to the Paper Statement, but entering a negative balance (since being in debt is a positive thing to the CC company) and my reconciles worked as expected.

    -splasher using Q continuously since 1996
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