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Sears Citi Cards downloads

Moorhatch

Quicken is not recognizing my correct user id's and passwords for my new Sears cards. I know the id's and passwords are correct in that I'm able to log into the site for each account. However, when trying to set up On line Services in Quicken, I receive the message "incorrect user ID or password." Any suggestions on a work around? I've been trying for a couple of days. I received and entered the new card information yesterday. I am using the latest version of Quicken.

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Tom Young

My Sears Master Card seems to be working OK. Do you have the Financial Institution set to "Sears Card?"

Moorhatch

No. The account number was changed so I was setting it up as a new account and using Citi. Thank you for the feedback. It solved the problem!