BofA multiple credit card accounts being comingled in in account history

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BofA multiple credit card accounts being comingled in the account history and not point to the correct account on the billing screen. I have 3 credit cards with BofA with 2 of them being the same type of card with different account numbers. They are both accessed through separate accounts logins at BofA causing Quicken to override each other. This problem started about a year ago. Deleting and added accounts and BofA does not fix the problem. Quicken has an open issue with BofA but, is no closer to fixing this issue.

Answers

  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
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    For these 3 cards, how many statements do you receive?

    For example, my wife and I both have a Barclay Bank credit card. They have different card numbers … but we receive a single statement for them that subtotals by the card number.

    ERGO, they're a single account in Q

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Mike768
    Mike768 Member
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    thanks for reaching out. The three credit cards are separate accounts. Using the refresh option, outlined in one of the other posts, seemed to clear this issue at this point but, have experienced this problem several times.