Portfolio cash balance problem

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I have a an investment account from Fidelity and Quicken has the correct Securities Value, but is also mirroring that amount as Cash Balance every time i download new data, so my portfolio is "doubled" even though the cash position is not true.

Once i realized what was happening, i manually reset the cash balance to zero every time and it works, but the cash balance history is wrong.

How do i correct it?

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  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
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    Are you using the cash in that account to BUY the shares that you hold? Or, are you simply depositing cash and using the "Add Shares" (or downloading new positions, a variation of "Add") feature, which would result in the doubling that you report.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Bb1955
    Bb1955 Member
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    it’s a 401k. I no longer buy any shares. I occasionally withdraw money. Anytime I download, the cash balance is set to the value of the account, doubling the value of the Quicken account over what it should be.

  • Bb1955
    Bb1955 Member
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    there is no cash in the account.