My wife's 401K at work is hosted by a lame outfit called Northwest Plan Services. They produce only 4 statements per year. The only downloads are manual using CSV or QFX.
Today I noticed that our last downloaded transaction was 2/1/2024, so I requested a file covering 2/2/2024 to 4/21/2024 and received a QFX file consisting of 454 lines. Online I see 10 transactions in that range but, when I import it into Quicken, I get "There are no new transactions. However, investment balances and holdings have been updated. (OL-96-A)".
I've tried deactivating online services for that account in Quicken. When I import the same QFX file, Quicken asks me to create a new account. Yet, I still get the OL96A error.
When I download the data in CSV format, there are 65 lines including buys, sells, and reinvests. Oddly, the fees aren't mentioned.
When I examine the QFX file, I see 12 blocks of code that look like this:
<POSMF>
<INVPOS>
<SECID>
<UNIQUEID>92204A827</UNIQUEID>
<UNIQUEIDTYPE>CUSIP</UNIQUEIDTYPE>
</SECID>
<HELDINACCT>OTHER</HELDINACCT>
<POSTYPE>LONG</POSTYPE>
<UNITS>236.0280</UNITS>
<UNITPRICE>126.77</UNITPRICE>
<MKTVAL>29921.27</MKTVAL>
<DTPRICEASOF>20240419000000</DTPRICEASOF>
<INV401KSOURCE>PRETAX</INV401KSOURCE>
</INVPOS>
</POSMF>
and 16 that look like this:
<MFINFO>
<SECINFO>
<SECID>
<UNIQUEID>233203843</UNIQUEID>
<UNIQUEIDTYPE>CUSIP</UNIQUEIDTYPE>
</SECID>
<SECNAME>DFA US Small Cap I</SECNAME>
<TICKER>DFSTX</TICKER>
<FIID>DFSTX</FIID>
<UNITPRICE>43.37</UNITPRICE>
<DTASOF>20240421111353</DTASOF>
<MEMO>DFA US Small Cap I</MEMO>
</SECINFO>
</MFINFO>
but none that include an FITID. I feel like this is just a bunch of quotes, but no transactions.
What am I looking at?
Should I conclude that NWPS has sent me an incomplete QFX file?