CLOSED 5/17/24 Firstmark Services - Student Loans - FDP-105 / "Sorry. We've encountered an error."
We have identified that users with Firstmark Services - Student Loans are receiving "Sorry. We've encountered an error. (It's not your fault.)" in Quicken for Windows and FDP-105 in Quicken for Mac.
This has been escalated internally, though we do not have an ETA at this time.
To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community.
Thank you!
(Ticket# 11005339)
Quicken Kristina
Make sure to sign up for the email digest to see a round up of your top posts.
Comments
-
UPDATE 4/29/24
We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience.
Thank you!Quicken Kristina
Make sure to sign up for the email digest to see a round up of your top posts.
0 -
ONGOING 5/6/24
This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.
We apologize for any inconvenience and appreciate your patience.
Thank you!Quicken Kristina
Make sure to sign up for the email digest to see a round up of your top posts.
0 -
CLOSED 5/17/24
This alert has been closed due to low activity, however this issue is still ongoing and is still being investigated.
Thank you!
Quicken Janean
Make sure to sign up for the email digest to see a round up of your top posts.
0
