UPDATE! 4/29/24 Firstmark Services - Student Loans - FDP-105 / "Sorry. We've encountered an error."

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We have identified that users with Firstmark Services - Student Loans are receiving "Sorry. We've encountered an error. (It's not your fault.)" in Quicken for Windows and FDP-105 in Quicken for Mac.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!

(Ticket# 11005339)

Quicken Kristina

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Comments

  • Quicken Kristina
    Quicken Kristina Moderator mod
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    UPDATE 4/29/24

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    Quicken Kristina

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