Unable to add Chase Business account

bbrotschi
bbrotschi Quicken Windows Subscription Member ✭✭
edited May 28 in Download, Add/Update Accounts (Windows)

I am using Quicken Classic Deluxe v R55.26 on a Win10 Enterprise computer. I have attempted multiple times to add a NEW Chase for Business account, and consistently receive the same failed outcome (See attached screen shot). Not sure if it matters, or not, but I do have a Chase issued credit card currently connected to the same instance of Quicken. This is my third attempt, and what should be a simple task, is presenting to be a challenge.

P.S. I am able to login to the website using MS Edge browser without issue.

FailedDueToTimeout.jpg

Answers

  • Tom Young
    Tom Young Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Account name is Capital One but you're trying to connect the Chase?

  • bbrotschi
    bbrotschi Quicken Windows Subscription Member ✭✭

    Tom, the Capital One account just happens to be highlighted in the account list. Notice the pop-up box reference to "Chase bank" and the window on the left with the Quicken and Chase logo. At this point, the issue no longer exists. I was able to add the account yesterday, without experiencing the error condition. Not sure why it failed the day prior, and don't really care to investigate. Thanks for your reply.

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