Reconcile says "already reconciled" but "clr" column still says "c" not "R"

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Name0001
Name0001 Member ✭✭

Reconcile says "already reconciled" but "clr" column still says "c" not "R"Reconcile says "already reconciled" but "clr" column still says "c" not "R"

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  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
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    What's the As-of date of your attempted reconciliation? What's the date of those "c" transactions?

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  • Name0001
    Name0001 Member ✭✭
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    As of today 5/1. "c" 4/25.

  • QuickUserPSP
    QuickUserPSP Member, Windows Beta Beta
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    @Name0001 is the Online Balance correct and matches to what your financial institution shows?

  • Name0001
    Name0001 Member ✭✭
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    Yes. The issue is Reconcile says "already reconciled" but "clr" column still says "c" not "R". This has never happened prior to this latest update.

  • QuickUserPSP
    QuickUserPSP Member, Windows Beta Beta
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    @Name0001 - you can try blanking out that field and try the reconciliation again. If that doesn't work, then I would just manually change it to "R" and leave it at that for now and see if you still get the "There are no uncleared items to reconcile" message the next time you need to reconcile.

  • Name0001
    Name0001 Member ✭✭
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    Figured it out. My error. Thank you all.

  • UKR
    UKR SuperUser ✭✭✭✭✭
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    I'm curious. What exactly was your error? Please tell us so that others can avoid making the same mistake.

  • wren760
    wren760 Member ✭✭
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    Yeah, I'm having the problem, too, and would like to know the solution. All transactions have a "c" but program says no uncleared items… It's happened 2 months in a row. Quicken, what's up?

  • wren760
    wren760 Member ✭✭
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    For all the users here who are suddenly having the same problem with the Reconcile feature, you can do it yourself in one step by selecting all of the relevant items, clicking on the Clr column and choosing Reconciled. Fast, easy and you don't have to wait for Quicken to solve the problem.

  • UKR
    UKR SuperUser ✭✭✭✭✭
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    It might help get to the bottom of this if you could show us a few of the "c" lines in your register and the Reconcile dialog with the Ending statement date filled in, just before you're ready to click OK. (You can move the Reconcile dialog over the Payee Name field or otherwise black it out. Primarily interested in Date and Clr columns)

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  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
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    We should make a FAQ for this because it comes up all the time.

    I have yet to see a case where the problem isn't the fact that the person is reconciling to the Online Balance and the Online Balance date is in the past.

    Now of course a person could be reconciling to the "statement date" and enter a date in the past, but that isn't very likely.

    Since Online Balance date isn't readily available it doesn't even occur to people that it is in the past.

    Now why the Online Balance date is in the past is a different subject, but basically the Online Balance in general isn't a 100% reliable.

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  • Name0001
    Name0001 Member ✭✭
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    I made a one day error in one of the dates. I have no clue why Quicken wants me to enter a date of the reconciliation. All that seems to do is hide transactions that might be relevant and produce this opportunity for error. I do not think a date of reconciliation helps anyone.

  • mbliss
    mbliss Member
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    I last reconciled account 3/31/24. I now want to reconcile 4/ to 4/30/31. I initiate reconcile process and Quicken only lists transactions not cleared before 3/31. How do I reconcile April?

  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
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    If you are reconciling to the online balance go to the Account Details → Online Services tab, and deselect reconcile to online balance, then OK. Now when you start a reconcile you can select "paper statement". With that you can select whatever date you want to reconcile to.

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