PAYPAL MASTERCARD - BALANCE DOWNLOADS but TRANSACTIONS DON'T DOWNLOAD
PAYPAL MASTERCARD - BALANCE DOWNLOADS but TRANSACTIONS DON'T DOWNLOAD
After working with Quicken Support for over an hour and a half the following ticket was opened:
TICKET NUMBER 10980215
This was on April 11, 2024
I was told they would get back in touch with me.
It is now May 7, and I haven't heard back from Quicken Support.
The problem seemed resolved, but has now returned.
Once again Quicken will download the current balance, but no transactions from the PayPal Mastercard.
Comments
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OK - It's back to working again this evening. I guess this is a intermittent issue?
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Hello @wallenjs,
Glad to hear the issue has been resolved! If you run into any further issues regarding this topic, please don't hesitate to reach back out.
Thank you!
-Quicken Anja
Make sure to sign up for the email digest to see a round up of your top posts.0 -
For me this issue has been intermittent for about a year now - works fine for a month or so, and then stops for a week or two, and then fine again for awhile.
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OR, it could have been a Paypal issue. Had it been a Q issue, this forum would have LIT UP with complaints.
Q user since February, 1990. DOS Version 4
Now running Quicken Windows Subscription, Business & Personal
Retired "Certified Information Systems Auditor" & Bank Audit VP0 -
Last I looked there are at least 5 threads on ongoing/intermittent issues with the PayPal credit card and have been for about a year or so. While it may not have LIT UP with complaints, there are certainly more issues that just this thread.
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All Quicken will do is download the balance.
I even went to PayPal and downloaded the .qfx files. When I try to import them, Quicken recognizes the files and rewards me with a "0 transactions downloaded".
Mint was measurably better. At least it was a free product and when it glitched, I accepted it as a free product. Now, I am paying for failure.
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