Bank of America Transaction Downloads Known Problem/Issue

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Paddy
Paddy Member ✭✭✭
edited June 2024 in Download, Add/Update Accounts (Windows)

OPEN Ticket 11046039 for Bank of America.

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  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    We're other users and can't reference/view the support tickets.

    If you want help from this forum, you'll need to tell use what that issue is, what Q product and BUILD you're running and what's been done about it so far.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Paddy
    Paddy Member ✭✭✭

    @NotACPA You can call in and give that ticket number as it is Quicken's Ticket number tracking the issue.

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Why should I, when you can simply describe your issue? Or link to where you've posted it here.

    And, I don't believe that they'd provide me with YOUR issue … even with the ticket number.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Paddy
    Paddy Member ✭✭✭

    @NotACPA It's a ticket assigned to the problem. I asked them if there was a known issue and they gave me their ticket associated with it.

  • Rocket J Squirrel
    Rocket J Squirrel Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited May 2024

    @Paddy We are fellow users offering up our expertise. We are not Quicken employees and have no access to your support ticket. You have a couple of choices:

    1. Contact Support again to follow up.
    2. Describe your problem in detail here in this thread and maybe someone here can offer a suggestion.

    Quicken user since version 2 for DOS, as of 2025 using QWin Premier (US) on Win10 Pro & Win11 Pro on 2 PCs.

  • Paddy
    Paddy Member ✭✭✭

    Yes sorry the open alert ticket is 10595248

  • jaralyea
    jaralyea Quicken Windows Subscription Member ✭✭

    You are better calling technical support for any issue.

This discussion has been closed.

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