I have six accounts with Morgan Stanley which I have on Quick Classic Premier. when I do a One-Step update, five of the six have equal Online and Ending (register) balances. The online balance is correct, I checked my bank account (for that matter, they all are). But Quicken appears to not recognize the variance and does not prompt me to make a Balance Adjustment. How can my account actually be reconciled if the two numbers differ? I do not know why, nor do I know whether this discrepancy will actually cause my year end reports to be in error, and perhaps put me in trouble with the tax authorities.
Has anyone seen this and solved the problem?